Every Menlo Swim and Sport account is identified by a unique email address. You will create one account using your favorite email address, then add as many participants as you wish, such as your child who is attending a lesson. You may keep your entire family in one account, billed to one credit card. Every time you want to sign up for a program, simply add a family member and then add the new activity.

Monthly and quarterly credit card payments are recurring, so your card will be automatically charged each month or quarter from the date that you sign up. We require 15 days notice to cancel automatic charges, otherwise there will be a small cancellation fee. Notify us of cancellations here.

Menlo Swim School registration is easy!
First, choose which type of student you are:

• NEW student, wanting to start lessons mid-session
• NEW student, wanting to start lessons at the beginning of the session
• Currently-enrolled student

Second, make note about whether you need an evaluation for level assignment:

• Waterbabies, Adults, and Level 1 (beginners) do NOT need evaluation
• All other levels DO need evaluation for proper level assignment (>more about levels)

Third, see below for registration steps, ignoring the information about evaluation if you don't need one:

1. Set up your account with Menlo Swim and Sport here (phone numbers are essential!).
2. Add family members to your account, adding each child or adult student individually.
3. Register for the current session, indicating your preferred lesson time.
4. Schedule and attend your evaluation for level assignment.
5. After evaluation, wait for a phone call confirming level assignment and class time placement.
6. Only then will your credit card be charged, pro-rated from the date of your first lesson.

This process can be completed quickly. Evaluations and placements are executed within days, so if you register one week, you can start lessons the very next week. Evaluations take only 10 minutes in the pool. They can be scheduled by appointment (650-330-2232), or you can show up at these times: MON-FRI 7:00pm, SAT 1:00pm.

Before each session, our current students get first choice of lesson times. After their 2-week priority registration period, registration opens to the public. Only then can you register for the upcoming session. However, you should complete your evaluation ahead of time so your level assignment is ready when public registration opens.

1. Get your evaluation first! Schedule your level assignment evaluation any time.
2. Wait for session registration to open.
3. Set up your account with Menlo Swim and Sport here (phone numbers are essential!).
4. Add family members to your account, adding each child or adult student individually.
5. Register for the upcoming session, indicating your preferred lesson time.
6. Wait for a phone confirming your level assignment and class time placement.

Classes are filled on a first-come, first-served basis. On the day that registration opens (9:00am), plan to log in early for best shot at your preferred times. Phone calls confirming placements begin at 11:00am. Please be available to receive this call. Placement confirmation requires that we speak with you.

Again, attending your evaluation first will expedite the process. Evaluations take only 10 minutes in the pool. They can be scheduled by appointment (650-330-2232), or you can show up at these times: MON-FRI 7:00pm, SAT 1:00pm.

1. If you want to keep your days and times for the next session, do nothing. Your credit card will be billed automatically.
2. If you want to make any kind of change for the next session, mark your calendars for our 2-week priority registration period.
3. During the priority registration period, to make any of the changes below please call 650-330-2232 or use our Feedback page.

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