Privacy Policy

Menlo Swim and Sport respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information. Regarding program registration, our partner, Community Season, provides a comprehensive privacy policy specific to the account set-up and program payment process. Please feel free to visit the Community Season Privacy Policy at any time.

Information collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested. When you browse our website, you do so anonymously—we do not automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. We do not link your IP address to any personal information and, like many other commercial websites, the Menlo Swim and Sport website may use a standard technology called a "cookie" to collect information about how you use the site (see below).

Menlo Swim and Sport collects personal information when you register to attend a program, when you ask to be included in an email or other mailing list, or when you submit your personal information to Menlo Swim and Sport for any other reason. Menlo Swim and Sport only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Cookies and tracking technology

A cookie is a small data file that certain websites transfer to your hard drive for record-keeping purposes. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data on your hard disk or read cookie files created by other sites. We only store a transaction number in a cookie so that the proper workflow, or movement of the web pages from page to page, may be accomplished.

How we use information collected

Menblo Swim and Sport uses information for several general purposes: to fulfill your requests for programs and services; to personalize your experience on our website; to keep you up to date on the latest Menlo Swim and Sport news or information we think you'd like to hear about; and to better understand your needs.

Information sharing and disclosure

Your personal information is never shared with third parties without your permission, except under the following conditions. We may share your personal information to other companies or people when we have your consent to do so in order to provide the program or service you have requested. We will also disclose your personal information if required to do so by law, in order to comply with applicable legal and financial obligations, or in urgent circumstances, to protect personal safety, the public or our website.

Communications choices

Menlo Swim and Sports provides choice in how you wish to receive communucations from us. These communications include email announcements, event, registration, and program information mailings. In general, we offer the opportunity to 'opt-in' to having your information used for purposes not directly related to our site at the point where we ask for the information. We also provide the opportunity to 'opt-out' of having your information used for purposes not directly related to our site at the point where we ask for the information. You may also opt-out of receiving information from Menlo Swim and Sport at any time using our Feedback form.

Third party sites

Our website contains links to websites operated by other companies, some of which may use the Menlo Swim and Sport logo, even though they are not operated or maintained by us. Menlo Swim and Sport is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you. Menlo Swim and Sport policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Children and privacy

Menlo Swim and Sport does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information. For detailed policies regarding parental consent and notification for program particpants who register through our partner, Community Season, please visit the Community Season Privacy Policy.

Changes to this privacy policy

Menlo Swim and Sport may update this policy, and when we do so we will post the changes to this page.

Questions or suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please send us Feedback.